Being in the “continuous improvement” business, like any role, has its challenges. My directive to reduce chaos tends to interrupt employees’ day jobs and has the tendency to create some interesting upheaval. The most pronounced being that co-workers just do not have the time to engage in improving what they do because they are too busy or their “Whirlwind” is too big.
The sarcastic side of me always wants to ask if the real reason is “that they just don’t care”. The emotionally intelligent side of me says “It do
